Redditch

Jake Smout (Jake Smout) - 4 months ago

I turned up without an appointment to get my puncture repaired. I think the lads name was Keiron. Super polite, attentive, fitted me in straight away which was a surprise. Little things like wire wheeling the wheel hub to ensure a flush fit when he put the wheel back on the car, then went round all 4 tires to check the correct pressure against manufacturers spec. All balanced up & good to go in less than an hour. We had a good chat too. £33 which is incredible considering a replacement tyre would have cost me around £300 (because I bought a silly car). Saved me a fortune, will certainly be returning.

James Lynch - 4 months ago

Fantastic service today! I’m genuinely impressed with the level of care and professionalism I received, not just today, but every time I’ve visited the Redditch branch, and really ATS as a whole. The team are always friendly, welcoming, and never make you feel rushed. They take the time to explain everything clearly and are always happy to help with any questions. It’s rare to find a garage where you feel truly looked after, but ATS consistently deliver excellent customer service. I wouldn’t hesitate to recommend them!

Jonathan - 2 months ago

Didn’t have any work done here, but took my car to the Redditch branch as my exhaust has an annoying vibration at a certain RPM. The mechanic drove it onto the ramp and gave the whole exhaust a good check, narrowed it down to a small bracket on the back box that had rusted away abit, he then spent a good 5minutes trying to find some parts, unfortunately they didn’t have the correct part, advise me what do. Also had tyres checked before, after getting MOT advisories for cracking etc, and got the all clear. While they didn’t carry out any work on my car, they spent time looking at my tyres/exhaust, and giving advice, all free of charge. Other garages may have said “you need this or that” but these guys are honest, if your car is good, they will tell you it’s good and won’t take your money. Keep doing what you’re doing chaps, I would not hesitate to bring my car back for any work that needs doing, and will also tell friends and family that your a trustworthy garage 😁👍🏻

Aeryn Carpenter - 3 months ago

I was extremely happy with the service at ATS Redditch. As a young woman, I always read reviews before choosing a garage as I can be wary due to previous experiences. I saw positive feedback from other women who had been here and decided to book – and ATS Redditch did not disappoint. The team were very friendly and helpful. I waited while my tyres were changed and was in and out within 45 minutes. The waiting area was clean and comfortable with WiFi, and I even managed to take a work meeting while I waited. Thanks, guys — highly recommend!

Rebecca Smith - 5 months ago

Excellent service recieved this week from ATS Redditch . Had 2 new tyres fitted and asked for the back tyres to changed around also . This was done with no extra charge . Pleasant helpful guy . Done within 35 mins . Will return . Sent a female family member in today to help with a tyre she was really happy too with the service she recieved on my recommendation . Will highly recommend to others